Privacy Policy

Last Updated: 26/01/2025

At WOW Fashion, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (https://www.wowfashion.co) or use our services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience. The types of data we collect include:

1.1 Information You Provide

  • Name, email address, phone number, and shipping/billing address when you place an order or create an account.
  • Payment information (processed securely by third-party payment providers).
  • Details you submit through contact forms, emails, or customer support.

1.2 Information We Automatically Collect

  • IP address, browser type, and device information when you visit our site.
  • Cookies and usage data to improve website functionality and your experience.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To fulfill and deliver your orders, including managing payments and tracking shipments.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send promotional emails, newsletters, and offers (only if you’ve opted in).
  • Website Improvement: To analyze website usage and improve functionality.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences (e.g., language or cart items).
  • Understand how you interact with our website.
  • Deliver personalized ads and promotions.

You can control or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party partners (e.g., payment processors, shipping carriers) who help us operate our business.
  • Legal Obligations: Authorities or law enforcement if required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal data, including:

  • Secure payment processing via encrypted connections (SSL/TLS).
  • Regular security updates and monitoring of our website.
  • Restricted access to personal data for authorized personnel only.

Despite our efforts, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal and operational requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at help@wowfashion.co

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will take appropriate action.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

  • Email: help@wowfashion.co

Thank you for trusting WOW Fashion!