Shipping Policy
Shipping Policy
At WOW Fashion, we are committed to providing the best customer service and ensuring that your orders are delivered as quickly and efficiently as possible. Below you’ll find everything you need to know about our shipping process.
Shipping Information
- Delivery Time: We aim to deliver all orders within 5-10 working days. Please note that working days do not include weekends or public holidays.
- Shipping Cost: A flat shipping fee of £4.99 applies to all orders under £35. For orders valued at £35 or more, shipping is free.
- Delivery Location: Currently, we only ship to addresses within the United Kingdom.
Order Tracking
Once your order has been dispatched, you can track its progress using the 'Tracking' page on our website. Simply enter your email address or order number to view the latest updates. We also highlight estimated delivery times on each product page so you can plan accordingly.
Customer Support
At WOW Fashion, our Customer Service Team is dedicated to assisting you every step of the way. If you encounter any issues or have questions about your order, please don’t hesitate to reach out to us at help@wowfashion.co.
We strive to respond to all inquiries promptly and resolve any issues as quickly as possible. Whether it’s a question about your order, a delivery concern, or any other matter, we are here to ensure your experience with WOW Fashion is smooth and stress-free.
Our Commitment to You
Your satisfaction is our priority. If you have any concerns about your order, rest assured that we will work diligently to address your issue. We pride ourselves on offering fast, reliable, and friendly customer service to keep your shopping experience hassle-free.
Thank you for choosing WOW Fashion. We can’t wait to deliver your new favourite pieces to you! If you have any further questions, feel free to contact us at any time.